Privacy Notice

Do we use Cookies ?
Cookies must be enabled to purchase online at this store. This is to reinforce privacy and security related issues regarding your visit to this site.

By enabling cookie support on your browser, the communication between you and this site is strengthened to be more certain it is you that is making transactions on your own behalf, and to prevent leakage of your privacy information. This information is only accessible by us when you are viewing our website.

Will Flame Sports disclose the information it collects to outside parties?
Flame Sports does not sell, trade or rent your personal information to others, and we have no intention of doing so in the future. We do employ other companies and individuals to perform some functions on our behalf, examples of which include fulfilling orders, delivering packages, sending postal mail and e-mails, processing credit card payments and providing customer services (normal functions in any company). Such companies and individuals will have access to personal information needed to perform these functions, and only these functions, may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.
We are committed to protecting your privacy. We use the information we collect on the site to manage customers and to make processing of orders at Flame Sports possible. We do not sell, trade, rent or give your personal information to others unless it is necessary for us to process and complete your order.

Your Consent
By using our Web site, you consent to the collection and use of your information by Flame Sports. If we ever decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

What information do we collect and how do we use it?
When you contact us, we need to know your name, address, email address and telephone number. This allows us to process and fulfil your order request. We ask for your telephone number, to enable us to contact you urgently if there is a problem with your request, or if further details are necesssary from you regarding printing on any items, etc. When you order, we need to know your name, address, email address, delivery address and credit or debit card details. This allows us to process and fulfil your order and to notify you of the status of your order. We may occasionally notify you about important changes to the Web site, new Flame Sports services, special offers or products we think you'll find valuable or of interest.

How does Flame Sports protect customer information?
When you place orders or request a brochure, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Tell us what you think
Flame Sports welcomes your questions and comments about privacy.